Frequently Asked Questions
Everything you need to know about your Aimé Leon Dore experience.
When will my order ship?
Orders typically process within 3-5 business days. During peak periods or high-volume releases, please allow up to 10 business days for shipment confirmation.
What is your return policy?
We accept returns on unworn, unwashed merchandise within 14 days of delivery. Please note that certain limited-edition collaborations and headwear are considered final sale.
Do you ship internationally?
Yes, we offer worldwide shipping. International duties and taxes are calculated at checkout for most destinations to ensure seamless delivery.
Can I cancel or modify my order?
Due to our automated processing, we are unable to cancel or modify orders once they have been placed. Please ensure all shipping and sizing information is correct before finalizing your purchase.
How do I care for my Leon Dore garments?
To maintain the quality of our premium fabrics, we recommend following the specific care instructions on the internal garment tag. Generally, we suggest cold washing and hang drying for most cotton pieces.
Are in-store pickups available?
Online orders are currently shipped directly from our distribution center and cannot be picked up at our Mulberry Street flagship location.